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Service Technician Class

This training program caters to HVAC Service and Maintenance technicians, spanning all proficiency levels, ranging from beginners to seasoned professionals. We address various aspects of the job, including attitude, accurate billing, offering needed accessories, and advising on system replacements. The fundamental principle guiding this course is the life philosophy of "It's Not About You."

Installation Technician Class

HVAC Installers, who interact extensively with customers, play a crucial role in generating substantial revenue for your company. This course equips them with the necessary tools and confidence to enhance their professionalism and job satisfaction, ultimately representing your company more effectively. The training in this course is rooted in the life principle of "It's Not About You."

 

 

Click here to listen to testimonials from Outdoor University graduates!

Who should attend

Service Technicians, Residential Installers, Service Managers, Installation Managers, and Owners. We have courses for each department designed to help the student increase their skills and confidence when dealing with customers and co-workers.

Agenda

 

  • Your Job as a Professional
  • On The Job Leadership
  • Customer Communications
  • Gaining Your Customer's Trust
  • Learn that “It’s Not About You.”
  • And so much more...

 

What to bring

Rain gear, fishing tackle (Bream & Bass), and a cooler to take fish home.

Training Camp Cost

$1,495 per attendee includes all meals, lodging, course material and certificate of completion.

** Check with your distributor for available co-op funds for our classes **

 

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