Learning - real learning - comes from knowledge that you put into your head plus what stays with you when it pierces your heart.
After many years of attending training classes and observing how people learn…or not learn…we created TopRate Services. We wanted to conduct our training classes in a place that people want to be; where they're excited to be present.
Training in the great outdoors… are you kidding me?
No, we're not kidding. We've found that training outdoors makes learning a pleasure and it's much more effective. Isn’t that why you spend money on training classes in the first place: to learn, to grow and change, to make things better for your team members, your customers, and your bottom line?
Partnering with TopRate services is a decision to invest in your greatest competitive weapon: your people. Try us just once and you will see the results for yourself.
We have classes designed for Service Technicians, Residential Installers, Managers and Owners.
For more details, check out our Residential Maintenance 101 and Outdoor University programs.
Click here or call us @ 706-888-2332 to sign-up for upcoming sessions...
About the Instructor
Andy Holt, Owner of TopRate Services, LLC., developed a new training system that combines both the classroom and hands on experience that equips a motivated student to serve customers at the highest level, regardless of their role in the business.
Andy is a longtime veteran (since 1978) of the HVAC industry and has been training, coaching and inspiring other HVAC professionals through his own businesses since 1992.
Andy worked in a family HVAC business in Columbus GA for many years and, through his own experiences, he teaches other HVAC professionals how to best do their jobs while looking through the customer's’ eyes.
One belief and value often talked about by Andy is, “We are not in the HVAC business... we are in the people business and just happen to turn wrenches on HVAC equipment.”
Click here for a brief video message from Andy.
As iron sharpens iron, so one man sharpens another.